Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
- Deposit Requirement
A $100 deposit is required for all rentals. This deposit is applied toward your rental balance but is non-refundable if the rental is canceled under certain conditions (see below). - Weather Cancellations (Refund Eligible)
Customers are eligible for a full refund of the deposit only if the cancellation is due to rain or inclement weather before delivery begins.- Weather-related cancellations must be made no later than 8:00 AM on the date of the rental.
- Inclement weather is the only reason a refund will be issued.
- Equipment Malfunctions
If equipment malfunctions or is inoperable, the Customer must notify the Company immediately.- If the Company is not notified and given the opportunity to correct the problem, no refund will be issued.
- If the Company is not notified and given the opportunity to correct the problem, no refund will be issued.
- Other Cancellations (Non-Refundable)
- Cancellations made within 48 hours of the event will result in a forfeiture of your deposit.
- Same-day cancellations or cancellations made after delivery has begun will be charged the full rental amount.
- No refunds will be issued for reasons other than inclement weather.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.